KPI and performance measurement development is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to assessing the effectiveness of strategy implementation.

Meaningful and strong KPIs provide insight into whether strategies are working, whether programs, projects and services are on schedule, on budget, and delivered effectively. KPIs focus employees' attention on what matters most to success, and allow for measurement of accomplishments.

The KPI P program helps participants who are working to find meaningful KPIs, get true buy-in to performance measurement, align measures to strategy, and use measures to drive improvement to reach targets. This program is designed for all sectors—business and industry, government and non-profit.

The KPI professional certification program provides participants with practical tools to developing meaningful strategic and operational performance measures, and then develop their skills through a series of practical application exercises. Delegates are taught how to use several tools, including the logic model and cause and effect, that are used by organizations around the world.

Aligned with the latest global standards in Business Analysis, this course introduces delegates to best practice in the industry. In this practical, interactive course, you will gain the fundamental knowledge of the Business Analysis lifecycle, activities, processes and the overall big picture of your role in helping your organisation/business unit achieve its strategic goals.

You will have the opportunity to look at your whole organisation and how you can apply Business Analysis to understand and prioritise business needs, identify various solution options, recommend and define solution scope, conduct requirements management within a project, and assure the achievement of your business objectives.

The content of this course is fully aligned with the latest versions of the International Institute of Business Analysis (IIBA)® and Project Management Institute (PMI)® standards and practice guides.