The science of Administrative Management (AM) provides a powerful tool with which to understand organisations and to create effective environments to process information. This practical, interactive course is designed to increase your understanding of the role of the professional Administrator in your organisation. You will examine, through theory and practical examples, the different structures that organisations adopt and how these affect the systems, procedures, culture and the people who work in organisations. Using group workshops and activities you will exchange knowledge with other delegates and your Course Leader to improve your understanding of your role as a professional Administrator in support of your organisation’s aims and objectives. Having laid the foundations in Days One and Two, Days Three and Four consider methods to improve administrative practice at both personal and organisational level. This course is designed to ensure that what you learn may be applied immediately in the workplace, as well as form the basis for longer term strategies.

Mark Northway BA (Hons) FInstAM Independent Training Consultant He is Director and Courses Co-ordinator for Deltic Training, a provider of accredited qualifications, delivering strategic administration and business management courses, from UK Level-3 through to Level-5 on a worldwide basis. He is a former Director and Trustee of the Institute of Administrative Management (IAM), a Chief Examiner of the IAM, and a Prince’s Trust Award winner for his role in business mentoring in the UK. Mark has considerable experience in planning and managing the delivery of the Centre for Administrative Management Studies (CAMS) professional qualifications at Certificate, Diploma and Advanced Diploma level, and holds a Bachelor of Arts in Administrative Management from the University of Lincoln. His areas of specialisation are in administrative systems and processes, change management, and financial control, with practical knowledge gained in the manufacturing and service sectors.
Date Early Bird 1
Early Bird 2
Final Fee
21 Oct 19 - 24 Oct 19 USD 3995 USD 4495 USD 4995